WhatsApp doesn’t support proxy or VPN services it is simply not designed that way. If you are using any remote Wi-Fi network, you should open a web page in Safari web browser and ensure that you are logged in correctly. You can find such “captive Wi-fi network” at public places like airports, railway stations, hotels, etc.
Secondly, before you connect to the Internet, some Wi-fi networks prompt you to log in.
You should immediately talk to their wireless carrier for solutions. In this scenario, they should change their iPhone’s APN settings according to the SIM card. Many users own an unlocked iPhone in other words, they have the pre-pair SIM card installed on iPhone.
If all the above solutions fail to supply any positive result, you should go for further troubleshooting. But before you follow this step, you can take the back-up of chat history by emailing WhatsApp chat. Reset Network Settings on your iPhone: Settings → General → Reset → Reset Network Settings (note that this will delete all your Wi-fi passwords).ĭelete WhatsApp and install the app again.
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